A Boom in VoIP
'In 2005, research firm IDC expects that 3 million Americans will subscribe to residential VoIP services. By 2009, the number of subscribers is forecast to balloon to 27 million.
IDC notes that even though the VoIP market is already crowded with next-generation carriers like Vonage, as well as traditional carriers like AT&T, cable vendors will enter the fray in 2005 further cluttering the VoIP service market.
The price point at which VoIP services are offered is one of the current drivers of the technology's growth, However IDC cautions that carriers need to move beyond price and educate consumers about the features and functions of VoIP. IDC suggests that enabling convergence and integrating applications are "critical capabilities" that service providers will have to offer in the future.'
Source: IDC: A Boom in VoIP