Thursday, March 17, 2005

Web-based phone service could include 911 snag

'Imagine you wake to the smell of smoke to find your house aflame. You pick up the phone, dial 911 and all you hear is a message telling you that this number is incorrect.

This may be an unforeseen possibility for those who elect to switch their phone service looking for a cheaper, high-tech alternative.

VoIP or Voice over Internet Protocol is the one of latest trends in telecommunications and is a method of making phone calls via the Internet. The service has many benefits, the biggest being that it can be less expensive and is virtually a portable phone service. However, a potentially dangerous snag comes in the complexities of its 911 system.

The problem arises when a subscriber tries to call from a phone with Internet-based technology, Even though a family’s VoIP service may provide a basic 911 feature, subscribers need to realize that it has to be activated.'
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