Tuesday, March 15, 2005

VoIP to Fuel Plague of 'Dialing for Dollars'

'Voice over IP (VoIP) promises to radically change the way companies do business, but one side effect of less expensive communications threatens to give the whole ecosystem a black eye.

Overseas telemarketers are quickly learning that they can use IP voice calls to “dial for dollars,” getting around both traditional long-distance cost constraints and U.S. Do-Not-Call regulations to flood Internet traffic with phone calls that would make even the most egregious spammer blush.

“If you thought spam was bad, you ain't seen nothing yet,” Burton Group analyst Fred Cohen told internetnews.com. “The average enterprise or household could see as much as 150 calls a day from these telemarketers. It has to happen, because it is a market force that takes the market feedback and makes it into a profitable approach.”'
Source: VoIP to Fuel Plague of 'Dialing for Dollars'


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