Tuesday, March 22, 2005

Texas sues Vonage over 911 problem

'The attorney general of Texas is suing Internet phone provider Vonage, charging that the company isn't clear to its customers about deficiencies in its 911 service.

Vonage 911 calls aren't routed in the traditional manner. Rather, most end up at the administrative offices of the 6,000 emergency calls centers rather than dispatchers. According to Abbott, the dangers of the circuitous route were exposed in early March when a 17-year-old Houston girl was unable to get through to police after dialing 911 on a Vonage phone after both her parents were shot by intruders.'
Source: Texas sues Vonage over 911 problem

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